Cookie Policy — Pickup Livery System

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner about how the site is being used.

Similar technologies — including local storage, session storage, and pixel tags — operate in comparable ways and are covered by this policy. We refer to all of these collectively as "cookies" throughout this document.

Cookies set by the website operator (in this case, Pickup Livery System) are called "first-party cookies". Cookies set by parties other than the website operator are called "third-party cookies". Third-party cookies enable features or functionality provided by third-party services, such as analytics, mapping, or payment processing.

We use cookies on this website (www.mylimobusiness.com) for the following purposes:

• Security and authentication — to protect your session and prevent cross-site request forgery;
• Preferences — to remember your language selection and display preferences (including dark/light mode);
• Analytics — to understand how visitors use our website, which pages are most visited, and where visitors come from, so we can improve the experience;
• Marketing — to track conversions and measure the effectiveness of our marketing campaigns (only with your explicit consent).

We do not use cookies to serve targeted advertising to individuals, to build personal profiles for resale, or to track you across third-party websites for advertising purposes.

3.1 Strictly necessary cookies

These cookies are essential for the website to function correctly. They enable core features such as page navigation, secure login, and session management. Without these cookies, services you have asked for cannot be provided. You cannot opt out of strictly necessary cookies, as they are required for the website to operate.

Legal basis: Legitimate interests (Article 6(1)(f) GDPR) — these cookies are set without consent as they are technically necessary to deliver the service you request.

3.2 Functional cookies

Functional cookies remember choices you make and provide enhanced, personalised features. For example, they remember your language preference and theme setting (dark or light mode) so you do not have to re-select them each time you visit. These cookies do not track your behaviour on other websites.

Legal basis: Legitimate interests — these cookies improve your experience without profiling you.

3.3 Analytics cookies

Analytics cookies collect information about how visitors use our website — which pages they visit, how long they spend on each page, and any errors they encounter. This information is used in aggregate form to help us improve the website. We use privacy-respecting analytics tools configured to anonymise IP addresses before processing.

Legal basis: Consent (Article 6(1)(a) GDPR) — analytics cookies are only set once you have given your consent via our cookie banner.

3.4 Marketing cookies

Marketing cookies are used to track visitors across websites and to measure the effectiveness of our advertising campaigns. They are set by third-party advertising platforms only after you have given your explicit consent. If you do not consent to marketing cookies, you will not see targeted advertisements based on your visit to this site.

Legal basis: Consent (Article 6(1)(a) GDPR) — marketing cookies are only activated with your explicit consent.

The following table lists the specific cookies set on this website, their purpose, and how long they persist.

Some pages and features on this website use third-party services that may set their own cookies. These cookies are controlled by the respective third parties and are subject to those parties' privacy policies. We do not control third-party cookies.

5.1 Mapping services

Where interactive maps are embedded (e.g. on the contact or platform pages), mapping service providers may set cookies to render the map and track usage. These cookies are only activated if you interact with the map element.

5.2 Video content

Where video content is embedded, the video hosting platform may set cookies when you play the video. We use privacy-enhanced embed modes where available to minimise cookie placement.

5.3 Analytics platforms

Our analytics provider processes data about how you use this website. We have configured our analytics tools to: anonymise IP addresses before storage, disable cross-site tracking, and respect Do Not Track signals where technically feasible. Analytics cookies are only placed with your consent.

We do not use third-party advertising networks or cookie-based retargeting on this website.

When you first visit this website, a cookie banner is displayed explaining the categories of cookies we use and inviting you to make a choice. You can:

• Accept all cookies — allow strictly necessary, functional, and analytics cookies;
• Accept necessary only — allow only strictly necessary and functional cookies, declining analytics;
• Manage preferences — choose individually which categories to allow.

Strictly necessary and functional cookies do not require your consent as they are set on the basis of our legitimate interest in providing a functioning website.

You may withdraw or change your consent at any time by clearing your cookies and revisiting the site, or by contacting us at privacy@mylimobusiness.com. Withdrawing consent will not affect the lawfulness of processing based on consent given before withdrawal.

7.1 Browser settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies, to alert you before a cookie is stored, or to delete existing cookies. Note that blocking some categories of cookies may affect the functionality of this website. Below are links to cookie management guidance for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

7.2 Opt-out tools

For analytics cookies specifically, you may use browser extensions or opt-out mechanisms provided by analytics platforms to prevent data collection, even if you have previously consented.

7.3 Consequences of disabling cookies

If you disable strictly necessary cookies, the website may not function correctly. If you disable functional cookies, your preferences (language, theme) will not be saved between visits. Disabling analytics cookies will not affect your ability to use the website.

We may update this Cookie Policy from time to time as we change the cookies we use, add new features to the website, or as legislation requires. We will post any changes on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we use cookies.

Where changes materially affect the cookies set on your device, we will notify you via the cookie banner on your next visit.

If you have questions about how we use cookies or about this Cookie Policy, please contact:

You also have the right to lodge a complaint with your national data protection authority. In Italy: Garante per la protezione dei dati personali.